How do I get in touch with the Ploom Care team?

If you're having problems with your Ploom products or Winston tobacco sticks, our Ploom Care team is here to help. Get in touch and we'll do our best to get the problem sorted out as quickly as possible.

You can reach our Ploom Care Team using the details below:

Phone: +962 6460 5020

Email: Ploomcare@ploom.jo

or:

Live Chat: Click on the Live Chat icon in the bottom right corner of the screen

Open Sun – Thu from 8 AM – 10 PM, Fri – Sat from 10 AM – 6 PM

Do not hesitate to contact us.