Your device, made easy
Get to know your Ploom AURA device with these quick how-to videos.
Get the Most out of your Device
Ready to have your first Ploom session? Let's go! Using your Ploom AURA is as effortless as watching this short video.
Personalize your Ploom
Small switch, big impact. See how easy it is to switch up your front panel in seconds.
Care for your Ploom, your way
Looking after your Ploom AURA is easy, and it keeps everything running in a seamless way. Watch our quick videos to maintain and protect your Ploom.
Using the Ploom App
Unlock even more with the Ploom App. Watch how to personalize your entire experience.
Reset Made Simple
Something not right? Here's how to troubleshoot & reset your device in a few simple steps.
In Control, Always
Locking your Ploom is quick and simple - and so is unlocking it. Watch this short guide to see how.
Need to know more? Ask us anything!
For support, tips, and guidance, Ploom Care is here for you all the way. Call or chat with us during office hours, or check out our free resources any time.
